PRIVACY POLICY

Last updated: 15/11/2025 

Houz Fix (“we”, “us”, “our”) provides property compliance, certification, and maintenance services across London and Essex. This Privacy Policy explains how we collect, use, and protect your personal information. 

1. Information We Collect

We may collect the following data when you use our website or services:

Personal details: 

  • Name 
  • Phone number 
  • Email address 
  • Property address 

Service information: 

  • Compliance certificates 
  • Inspection notes 
  • Booking records 
  • Maintenance reports 

Payment information: 

Collected securely by third-party payment providers. We do not store full card details. 

Website usage data: 

  • IP address 
  • Browser type 
  • Cookies 
  • Pages visited 

2. How We Use Your Data

We use your information to: 

  • Provide compliance, inspection, and maintenance services 
  • Manage bookings and communicate updates 
  • Issue reports, certificates, and invoices 
  • Improve our website and customer experience 
  • Meet legal and regulatory requirements 
  • Send service reminders (EICR, Gas Safety, boiler service, etc.) 

We do NOT: 

  • Sell your data 
  • Share your data with third-party marketing companies 

3. Who We Share Data With

We may share limited data with: 

  • Our engineers and tradesmen (to attend your property) 
  • Payment processors 
  • Compliance reporting platforms 
  • Legal or regulatory authorities (only when required by law) 

4. Cookies

We use cookies to improve website functionality and analytics. You can disable cookies in your browser at any time. 

5. Data Storage & Security

We store data securely using encrypted systems. Only authorised staff can access your information. 

6. Your Rights

You can request at any time: 

  • A copy of your data 
  • Correction of inaccurate information 
  • Data deletion (unless we must keep it for legal reasons) 

To make a request, contact: info@taskbuilt.co.uk

7. Third-Party Links

Our website may contain external links. We are not responsible for the privacy practices of other websites. 

8. Updates

We may update this Privacy Policy. Changes will be posted on this page with a new 15/11/2025 date.